What our Customers say...


Jim Wandtke was onsite to assess the damage within 20 minutes of contacting SERVPRO to respond to a broken a water line at our 165,000 sq ft manufacturing facility.

The SERVPRO team completed the water mitigation and coordinated the repairs to the interior of the building (floor & partial wall replacement).

Calling SERVPRO allowed us to focus on our business and reduced disruptions to our daily work.

I can't say enough good things about Jim and his crew. I have never experienced such phenomenal service before. My family and I are so thankful for all that they have done for us. Thank You.

We are beyond thankful for SERVPRO and all of their hard work and dedication to returning and repairing our church to even better condition that it was before our large sewage back up. Thank you to everyone involved, we are very appreciative!

We recently had some clean-up work done at our home and were very impressed with the timely,professional and excellent service we received from SERVPRO. They had been highly recommended to us and we in turn will not hesitate them to any of our family and friends…

Thank you so much for allowing us to use your machine to air out our apartment. It worked so well and saved us a lot of time rather than trying to do it other ways. We are very grateful for your kindness!

Very Professional, Excellent Service, Very Helpful & Friendly

“Again, thanks for your ‘amazing’ service. You came to our rescue and took excellent care of our water damage!”

"Very professional, clean, and courteous! And they are willing to help me work with the FEMA regulations for insurance."

"The SERVPRO team was very professional, courteous and very clean From a storm flooded basement, carpet and pad removal,2 foot of drywall removed from the floor. These guys were at my house 1 hour after contacting my insurance company!"

"Peace of mind is priceless and this crew handled it perfectly, from start to finish and SO nice! I can’t say enough great things!"

"Made a difficult situation bearable. Thanks to all who helped us. Would highly recommend."

"Extremely professional and courteous: SERVPRO remediated our mold invaded home!"

"It truly is "Like it never even happened."!

"I especially appreciate the care everyone took of my tenants' belongings!"

"Thank you and your people for doing such a great job!"

"Very professional, very helpful, and very friendly!"

"Thanks to SERVPRO and all the hard-working team members. You have exceeded my expectations in every way."

Great work, excellent attitude!"

"Again, thanks for your amazing service. You came to our rescue and took excellent care of our mold problem."

Dear Joe and SERVPRO Team: My husband and I would like to thank you for your professionalism from start to finish with our recent smoke damage in our home. Starting with your first visit to determine if we needed a SERVPRO cleaning team, to stream-lining all the other professionals that made our home look and smell brand new! I'm in awe of how everything went so smoothly. Again we can't thank you enough!

I have had a lot of workers in my home over the years and I want to tell you your crew were the most professional that I have ever experienced.

Hi Joe, I just wanted to give you and your team a thumbs up on coming in here and getting things done for me. I was happy to see you guys save the carpet and the carpet base. I commend you on your business and the team working for you. I wanted to comment on Greg as well as he made the process easy for me too, he is a great asset to your business. I hope you have a nice holiday and I will definitely be in touch for any other issues we may have. Take care, Anthony.

The congregation of the Morganville United Christ of Christ wishes to publicly acknowledge the exceptional services provided to it this past fall by Bill Fox and Sons Contractor of Leroy and Genesee Plumbing and Heating of Batavia in addition to SERVPRO of Rochester and Dick Costa of Stafford. The church's community building suffered a water main break in August which resulted in major damage to the building's interior.

Very Impressed!

You are Great. Thank U!

Please thank all the team people that helped with our clean-up! Keep up the good work!

Great Job!

Thank You, Great Job!

On a scale of 10, he's a 20. "Present of Excellence!"

Great job - very professional!

The team was prompt in responding and very professional

Everything was excellent! Your workers were fantastic!

Excellent, quick and efficient!

Greg and other members of the team were professional, efficient and courteous throughout this entire process. They made a difficult process easier to deal with for my wife and I.

I was extremely impressed by SERVPRO's organization - numerous professionals all working together so smoothly. Throughout this whole process each person was professional, friendly, courteous and helpful! They together went above and beyond my expectations! Thank You!

Extremely satisfied!

Thank you for a job well done. I already have and will continue to recommend you company and services to others!

Entire crew is fantastic. Thank You!

I really appreciate the patience and consideration given by the entire SERVPRO team. I have been generally impressed with everyone's compassion, understanding and hard work. Thank you again.