Recent Posts

How to Minimize Damage from Storms

11/25/2019 (Permalink)

Unfortunately, as homeowners you don’t get to choose when a storm moves into your area — but you can be ready if it does. Because of this, SERVPRO of NW Monroe County in Rochester, NY, specializes in fast, affordable, and efficient storm damage restoration services. Below, they’ve compiled a few tips to help reduce and prevent severe storm damage from impacting your home.

3 Ways to Minimize the Need for Storm Damage Restoration Services

1. Regularly Inspect Your Roof

Checking whether any shingles have blown off of your roof or if there are any minor leaks and repairing such problems immediately will help you avoid serious structural damages when extreme weather sets in. If you find your home has suffered extensive storm damage, it may be necessary to invest in the services of a water damage restoration professional like the experts from SERVPRO of NW Monroe County due to rain leaking through the roof.

2. Trim Dead Wood

No matter what time of the year, hard winds or heavy rain and snowfall can easily snap dead limbs, branches, or trees surrounding your home and cause storm damages. Because of this, the professionals from SERVPRO of NW Monroe County recommend regularly trimming dead wood and branches on your property. Doing so will help keep you safe and minimize storm damage to your home should a storm set in.

3. Consider Storm Windows

One way to help minimize the need for storm damage restoration is by investing in high-quality storm windows or hurricane shutters. Such investments will help prevent leaks and other storm damage by protecting the glass of your windows and adding an extra layer against the wind and rain.

For more tips on how to avoid the need for costly storm damage restoration services, contact the professionals from SERVPRO of NW Monroe County at (585) 723-1990. They also specialize in carpet cleaning and mold remediation, so visit them online for a complete list of services. You can also connect with their team on Facebook.

Commercial Carpet Cleaning!

11/15/2019 (Permalink)

When you want your upholstery and carpets in your office to always look great and smell fresh, treat them to the kind of preventative maintenance services they deserve with SERVPRO of NW Monroe County’s professional commercial services. For nearly 50 years, SERVPRO of NW Monroe County has provided premier upholstery and carpet cleaning commercial services to residents of Rochester, NY, and the surrounding areas. Whether you are dealing with unforeseen emergency damage to your office or you simply want to take precautions against any future problems that may arise, these professional upholstery and carpet cleaning experts will make sure your home and office’s interior always looks beautiful, stays clean, and feels comfortable with their professional commercial services.

SERVPRO of NW Monroe County offers professional preventative maintenance services as a way to safeguard your office’s upholstery and carpets against the buildup of dirt and dander. When you want to increase the lifespan of your upholstery and carpets, SERVPRO of NW Monroe County recommends that you schedule routine commercial service cleanings every 12 months. These technicians will use the highest quality equipment and techniques to freshen up and maintain your upholstery, including thorough vacuuming services, effective spot removal treatments, and efficient dry cleaning methods. Don’t wait until dirt, dust, and other debris have saturated your upholstery and carpets. Hire these friendly and professional upholstery and carpet cleaning specialists to conduct regular preventative maintenance services which will keep your upholstery spotless and prevent long-term damage.

For the most reliable and affordable upholstery and carpet cleaning commercial services in the Greater Rochester area, rely on the welcoming and knowledgeable folks at SERVPRO of NW Monroe County to keep your upholstery and carpets dirt-free and fresh. Give them a call at (585) 723-1990 today to speak with a helpful customer service representative about scheduling an appointment for upholstery and carpet cleaning, and be sure to visit their website to find out more information about water damage restoration, fire damage repairs, and their many other valuable damage remediation services.

How your Business Can PREPARE with an Emergency Ready Plan

11/13/2019 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Northwest Monroe County has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2013-2015 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barber shops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. Fires that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact our Commercial Business Development Representatives Alisha Eckerson and Jamie Holley to setup your free Emergency Ready Profile.

(585) 723-1990

As a trusted leader in the restoration industry, SERVPRO of Northwest Monroe County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact Us! 24/7 for more information.

Water Mitigation - What you should know!

11/12/2019 (Permalink)

If the worst happens, and you find yourself with a flooded home or business, SERVPRO of NW Monroe County should be your first call to take care of water damages. They are the premier water damage restoration and mold remediation company for residents in and around Rochester, NY. No matter how large or small the project, SERVPRO of SW Monroe County has the emergency water damage repair strategies needed to bring your property back to its original state before the water damages. If you’re facing water damage, you can count on SERVPRO of NW Monroe County for any and all of the following: 24-Hour Emergency Service: Call SERVPRO of NW Monroe County any hour of any day. They will work with you to determine what materials and equipment they should bring to address your situation. Their technicians will arrive at your property quickly to begin restoration services. Thorough Inspection Procedures: The professionals of SERVPRO of NW Monroe County are trained to perform an extensive examination of your property address any safety concerns. They will also move any furniture or items that could create stains or marks on your flooring. Superior Procedures And Equipment: The technicians undergo rigorous (and ongoing) training through SERVPRO’s Corporate Training Facility, and maintain Institute of Inspection Cleaning and Restoration Certification (IICRC) industry certifications. They use advanced water removal and drying equipment to restore your home efficiently. Throughout the process, they document the steps taken to ensure that your home or business is ready to be inhabited. SERVPRO of NW Monroe County is a proven and trusted leader in the industry, and as a locally owned and operated business, they are an invested member of the community. They will respond to a water damage emergency quickly to stave off secondary damage and mold. For more information about the services provided by SERVPRO of NW Monroe County, visit them online or call them at (585) 723-1990 today.

Fire Methodology

11/11/2019 (Permalink)

Is restoration possible after a fire blazes through your property? If you live in and around Rochester, NY, thanks to the innovative and proven strategies available from SERVPRO of NW Monroe County, fire damage repair is not only possible, it’s available right when you need it.

When a fire strikes, firefighters use water to calm the fire. This leaves you facing both water damage and fire damage. SERVPRO of NW Monroe County can handle both of these issues. They will work quickly to stop damage as soon as possible. An assessment of the damage is completed, and to prevent any further need for repairs, tarps are installed when necessary. If signs of water are detected, water excavation services are completed right away using specialized tools. Next, their trained technicians move on to eradicate any signs of smoke or soot from all the surfaces in the home.

When you hire SERVPRO of NW Monroe County, you can count on:

  • Fast Response Times: The company promises to respond immediately to your fire damage emergencies. The sooner a professional responds, the faster fire damages can be contained.
  • Certified Technicians: Their team of trained specialists include Water Damage Restoration Technicians (WRT) and Fire and Smoke Damage Restoration Technicians (SRT). Their experts can also tackle carpet cleaning, mold remediation, and more.
  • Their Approach: The company prides itself in a restore vs. replace mentality, which can save you money in the long run. This approach also allows you to keep sentimental pieces.

For more information on the fire restoration services offered by SERVPRO of NW Monroe County, visit them online or call (585) 723-1990 for emergency fire damage repair.

Electrical Fires are No Joke!

10/15/2019 (Permalink)

Modern electronics have revolutionized our way of life and most Americans use a whole slew of electronics each day that need charging. Without a doubt, electronics have improved the lives of millions, however home electrical fires are responsible for over 50,000 fires and $1.3 billion in fire damage losses in any given year. Thankfully, companies like SERVPRO of NW Monroe County specialize in tasks regarding fire damages and offer 24/7 services to mitigate losses.

In addition to their fire damage services, SERVPRO of NW Monroe County would like to offer electrical safety advice to all. First and foremost, for the little ones like children and pets, it is important to cover unused outlets to avoid any accidents. Similarly, keeping cords neat and tidy not only reduce clutter, but reduce the risk of a fire and fire damages. Appliances that generate heat should never have objects draped on them and should be given several inches of space for proper air circulation to avoid a fire and fire damages. A bit redundant, but electronics should never be used with wet hands for personal safety. Perhaps the most underrated advice is to unplug objects like phone cords and laptop chargers after using them. This greatly reduces heat buildup and the risk of starting a home fire and creating fire damages.

Following proper electrical safety guidelines exponentially reduces the risk of an electrical home fire and fire damages. While risks can be minimized, they cannot be eliminated and that is why companies like SERVPRO of NW Monroe County are dedicated to providing fire damage services amongst other specialties. For questions, call (585) 723-1990, visit their website, or find them on Facebook and Twitter.

5 Things to Remember as a Storm Approaches

10/15/2019 (Permalink)

With storm season swiftly approaching New York, SERVPRO of NW Monroe County has been emphasizing the importance of emergency storm preparedness. As the Rochester, NY, area’s leading storm damage restoration experts, they are very familiar with the risks posed by storms, including the best ways to prepare for them. Here, they focus on the benefits of having a backup generator.

5 Benefits of Having a Backup Generator During a Storm

1. Don’t Get Stuck in the Dark

A backup generator, especially a standby generator that automatically kicks in during power failures, will ensure your home stays well-lit. Without having to rely on flashlights or candles, your family will be able to go about their business without getting stuck in the dark.

2. Remain Comfortable

Without adequate power, you won’t be able to use heating or air conditioning, which can be devastating if temperatures are extreme. If the power goes out this winter, for example, a generator will allow you to stay warm until regular power is restored.

3. Food Won’t Spoil

If a power outage lasts more than a few days, refrigerated food can easily spoil. But with a backup generator in place, your food will last longer, and you won’t have to rely on dry goods or eating out.

4. Maintain Communications

Storm damage restoration experts will agree that it’s vital to have radio contact — and even better to have internet and television access, too. This will allow you to stay apprised of weather updates and to reach out for help in case of emergency.

5. Control Flooding

Having a backup generator is especially helpful for preventing your basement from flooding. If you have a sump pump, devise a plan for how it can continue working, even during a power outage. This will save you a lot on emergency water damage repair costs.


If you live near Rochester, NY, SERVPRO of NW Monroe County hopes you’ll turn to them in the event you ever need storm damage restoration services. Just call (585) 723-1990 to make an inquiry. They have extensive experience in water and fire restoration, as well as other cleanup services, and take pride in helping people get their lives back to normal. For more storm damage restoration information, please visit their website.

What is Water Mitigation?

10/15/2019 (Permalink)

If the worst happens, and you find yourself with a flooded home or business, SERVPRO of NW Monroe County should be your first call to take care of water damages. They are the premier water damage restoration and mold remediation company for residents in and around Rochester, NY. No matter how large or small the project, SERVPRO of SW Monroe County has the emergency water damage repair strategies needed to bring your property back to its original state before the water damages.

If you’re facing water damage, you can count on SERVPRO of NW Monroe County for any and all of the following:

  • 24-Hour Emergency Service: Call SERVPRO of NW Monroe County any hour of any day. They will work with you to determine what materials and equipment they should bring to address your situation. Their technicians will arrive at your property quickly to begin restoration services.
  • Thorough Inspection Procedures: The professionals of SERVPRO of NW Monroe County are trained to perform an extensive examination of your property address any safety concerns. They will also move any furniture or items that could create stains or marks on your flooring.
  • Superior Procedures And Equipment: The technicians undergo rigorous (and ongoing) training through SERVPRO’s Corporate Training Facility, and maintain Institute of Inspection Cleaning and Restoration Certification (IICRC) industry certifications. They use advanced water removal and drying equipment to restore your home efficiently. Throughout the process, they document the steps taken to ensure that your home or business is ready to be inhabited.

SERVPRO of NW Monroe County is a proven and trusted leader in the industry, and as a locally owned and operated business, they are an invested member of the community. They will respond to a water damage emergency quickly to stave off secondary damage and mold. For more information about the services provided by SERVPRO of NW Monroe County, visit them online or call them at (585) 723-1990 today

If You Suspect Mold, You Should Act FAST!

10/14/2019 (Permalink)

Mold is never a welcome in any home or office building and must be dealt with swiftly. If you see mold or detect a musty odor, it’s important to get professional help. SERVPRO of NW Monroe County has been serving the needs of Rochester, NY's residential and commercial customers since 1967. These years of experience have made them experts in mold remediation and water damage restoration.

Complete mold remediation is virtually impossible because the tiny spores that lead to mold growth exist naturally everywhere, both indoors and outdoors. A musty odor or fungus growth indicated that the mold has gotten out of hand, and that’s why it’s important to get professional help right away if you notice any signs of growth. The professionals from SERVPRO of NW Monroe County provide mold remediation services, which will address the growth of mold spores and help keep them from growing into full-fledged colonies that can cause serious health issues.

Mold thrives in moisture, which is why SERVPRO of NW Monroe County also offers storm damage restoration. The team uses highly specialized equipment to locate and stop the source of the moisture that is feeding the mold. In the event of a natural or man-made disaster, the mold remediation specialists at SERVPRO of NW Monroe County will spring into action to help residential and commercial customers clean up from extensive water damage quickly and efficiently so that mold doesn’t even have a chance to grow.

SERVPRO of NW Monroe County offers round-the-clock emergency service. At the first sign of mold, give them a call at (585) 723-1990. For more information on the services they offer including mold remediation, fire restoration, and carpet cleaning, visit them online.

Work for Someone That Cares

4/24/2019 (Permalink)

Here at SERVPRO of NW Monroe County we treat our staff, technicians and managers like we're part of a family. SERVPRO's mission statement is something we really connect with, understand, and implement into our daily operations. "To develop a team of quality people who focus on excellent service, fairness and mutual respect." The team we have and how we treat everyone here at SERVPRO of NW Monroe County directly contributes to our success with satisfying our customers.

Our team knows that the entire goal when we respond to a disaster call is to ensure the customer is happier when we leave. "Like it never even happened," isn't just a catch phrase, we truly aim to make each situation better and as if nothing went wrong in the first place. At every step of the mitigation and remediation process, you can rest assured that we're pushing ourselves to make the process as easy and pain-free as possible.