What our Customers say...


Dear Joe and SERVPRO Team: My husband and I would like to thank you for your professionalism from start to finish with our recent smoke damage in our home. Starting with your first visit to determine if we needed a SERVPRO cleaning team, to stream-lining all the other professionals that made our home look and smell brand new! I'm in awe of how everything went so smoothly. Again we can't thank you enough!

I have had a lot of workers in my home over the years and I want to tell you your crew were the most professional that I have ever experienced.

Hi Joe, I just wanted to give you and your team a thumbs up on coming in here and getting things done for me. I was happy to see you guys save the carpet and the carpet base. I commend you on your business and the team working for you. I wanted to comment on Greg as well as he made the process easy for me too, he is a great asset to your business. I hope you have a nice holiday and I will definitely be in touch for any other issues we may have. Take care, Anthony.

The congregation of the Morganville United Christ of Christ wishes to publicly acknowledge the exceptional services provided to it this past fall by Bill Fox and Sons Contractor of Leroy and Genesee Plumbing and Heating of Batavia in addition to SERVPRO of Rochester and Dick Costa of Stafford. The church's community building suffered a water main break in August which resulted in major damage to the building's interior.

Very Impressed!

You are Great. Thank U!

Please thank all the team people that helped with our clean-up! Keep up the good work!

Great Job!

Thank You, Great Job!

On a scale of 10, he's a 20. "Present of Excellence!"

Great job - very professional!

The team was prompt in responding and very professional

Everything was excellent! Your workers were fantastic!

Excellent, quick and efficient!

Greg and other members of the team were professional, efficient and courteous throughout this entire process. They made a difficult process easier to deal with for my wife and I.

I was extremely impressed by SERVPRO's organization - numerous professionals all working together so smoothly. Throughout this whole process each person was professional, friendly, courteous and helpful! They together went above and beyond my expectations! Thank You!

Extremely satisfied!

Thank you for a job well done. I already have and will continue to recommend you company and services to others!

Entire crew is fantastic. Thank You!

I really appreciate the patience and consideration given by the entire SERVPRO team. I have been generally impressed with everyone's compassion, understanding and hard work. Thank you again.